Share much?

I love to share.  What I try to do with my clients is work as remotely as possible.  No, it's not that I don't want to be around them (trust me, I enjoy frequent social interaction, unlike a lot of people who are in IT), it's just that with today's economy, you want to travel as little as possible and use the tools available.

For instance, not too long ago, I came to help someone halfway across the country using showmypc.com.  This application worked wonders in helping me get down to the bottom of an .zip issue the user was having but nobody they knew could figure out exactly what was wrong.

Another time this application helped me was when a client of mine was BSOD (blue screen of death)'ing after an uninstall of IE 8 (which was causing hang ups).  I was able to clean up his registry remotely, but unfortunately, he has more problems than the symptoms surfaced so it'll be back to trying it again soon. 

Sharing your desktop using this application has proven to me to be a valuable tool because I can experience the errors close up, which gives me an idea as to whether or not I need to be at the office/residence of a client to apply a fix.

On the theme of sharing, I found 4shared.com.  Even though I love drop.io, 4shared.com has proven to me an easier upload of file sharing for download if all you really need to do is that.  I was using drop.io for that, but it's best for collaboration.  On the contrast, most of my clients still love F2F (face to face) meetings so drop.io isn't COMPLETELY practical for me, but I continue to promote and encourage it. 

The cool thing about 4shared.com, you can create different folders to share with different people AND you can log in using your Google account.


So thank you for sharing your time with me to see how these items can probably work for your business.  What free applications have you used to help your business along?

-eggBrain